Login

Email Snapshot

Want to keep a historical account of campaigns and personalized content that you have sent? WhatCounts provides the ability to generate an email snapshot to save and store HTML or PNG screenshots of emails that you send.  

Easily Generate a Snapshot:
  • Save, store, and view HTML and PNG screenshots of emails, including contact-specific personalization.
  • Email snapshots provide exact history of campaigns and personalized content a contact received.
  • Generate for HTML, Multipart, and Text only email campaigns.

Decide which messages to store snapshots for during deployment

You can decide which emails you wish to capture snapshots of and store them for 12 months or longer.

  • Grab and store the exact campaign and personalized content history for each contact, allowing for more individualized support.
  • For example, a contact of a company’s paperless billing program wants to dispute a bill. Email Snapshot enables the customer support team to pull up the exact snapshot of the email the contact received to review and provide a timely resolution to the dispute.

Retrieving snapshots

Retrieve your snapshots anytime via API calls or on a recurring batch via FTP. You can choose to preview and/or download the snapshot(s) you are looking for.

  • View snapshots via REST API call.
  • From Contact Details you can view and download the HTML or PNG snapshot in the Actions column.
  • You can also choose to batch up email snapshot files on a recurring basis to push to an external location, defined in the FTP Manager.

If you want to get started with WhatCounts’ Email Snapshot, please contact your Client Success Manager or Technical Account Manager or click below.

Ready to supercharge your engagement?

Get started today!

© 2021 WhatCounts. All rights reserved. View our Privacy Policy or our Terms & Conditions.

Take your first step towards supercharged engagement!

This website stores cookies on your computer. These cookies are used to improve your website experience and provide more personalized services to you, both on this website and through other media. To find out more about the cookies we use, see our Privacy Policy. We won't track your information when you visit our site. But in order to comply with your preferences, we'll have to use just one tiny cookie so that you're not asked to make this choice again.

Accept & close
Decline