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WhatCounts, an OSG company, is seeking a Customer Success Specialist (CSS), who will assist top-level customers with their email marketing programs, ensuring they maximize their return on investment, and contribute to the growth and development of the platform. The CSS will lead email best practices, strategy, project management, business development, reporting, and analysis solutions for top-customers as well as consistently work toward increasing value for the greater WhatCounts customer base. Although not a sales position, the CSS will continuously search for new opportunities to maximize the potential of all accounts, increase WhatCounts’ overall value proposition, and serve as a leader within the company.
You will get to work in an exciting and engaging startup environment where you will be encouraged to expand your skills, test your creative boundaries, share new ideas, and, most importantly, have fun.