WhatCounts Blog

Celebrate your customers

Every customer wants to feel special.  As an online retailer, your email marketing campaigns should be personalized and targeted enough to accomplish this goal. Celebrating

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A warm welcome

You only get one chance to make a first impression. That’s why welcome emails are so important for retailers. Welcome messages are an opportunity to

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4 ways to rock customer retention

Great retention marketing requires an ongoing relationship with your customers. This relationship is cultivated by listening to your customers and keeping them engaged. If they

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Why retention matters

We talk a lot about customer retention because it’s one of the most important metrics for growing your eCommerce business. In fact, businesses who leverage

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