You may have noticed that your preferred browser provides a security warning for any mixed content. Recent changes in browsers such as Chrome, Firefox and others have made it necessary for images to be hosted in a secure location. In order to ensure that images hosted within the WhatCounts Media manager do not trigger security warnings, we have upgraded our media manager to be HTTPS. 

We have added an SSL certification to which means any new images that you add to the Media Manager will contain the HTTPS instead of HTTP.  

URLs for any new images you upload to Media Manager will now use https. However, any images that you were already hosting in the Media Manager will still contain HTTP.  

While using the HTTP in your Image URLS will still work and render your images, you may still wish to update your WhatCounts hosted image URLS to the secure URL.  Specifically, you should pay close attention to images used in sign up forms or preference centers as these images are the most likely to trigger a security warning when you are calling an image from the media manager. 


How to check/update images in your Sign-Up Form

If you want to check the image being used in your sign-up form, go to Subscribers> Sign Up Form Builder and select the form you wish to update by clicking on the form name.  

Click on the blue pencil icon for the image you wish to check. 

From here, you can edit the form code to use https instead of http.  Click the Blue Check Mark to save.  

Have questions? Please reach out to your Client Success Manager or our support team. 


For more info on browser security updates, check out these additional sources:  


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