[ Travel Solutions ]

Online travel agencies, hotels, airlines, car rental services and leisure activities rely on the WhatCounts email platform and agency services to boost revenue and give their customers the unique travel experience they deserve.
Sands AirTran Virtuoso Turo

Customer Acquisition

The customer's traveling experience begins with you. WhatCounts will help create compelling email assets that will engage and capture new subscribers and customers.

Suggested Campaigns & Tools

  • Progressive Opt-In Forms
  • Referral
  • Preference Sites
  • Lightbox Modals
  • Social & Mobile Signup

Convert Customers

With WhatCounts on your side, you will help your subscribers make better travel decisions. The right message will inspire the right travel booking. Leverage the power of email marketing to stay engaged throughout the buying cycle.

Suggested Campaigns & Tools

  • Welcome Series
  • Travel Inspiration
  • Preferences
  • Cart Abandonment
  • Browse Abandonment
  • Holiday

Repeat Bookings

Stay ahead of the competition and build lasting trust with your customers. Whether they're looking for a holiday destination or wanting to tour another country, WhatCounts will help you send the right message that inspires your customers and keeps them relying on you for their future travel plans.

Suggested Campaigns & Tools

  • Personalized Travel Content
  • Weather-Related Offers
  • Price Drop Alerts
  • Geo-Based Offers
  • Vacancy Alerts
  • Transactional Messages

Loyalty & Raving Fans

Your happy customers are your best advocates. WhatCounts will help you engage with those advocates, reward their loyalty, and give them the tools to scream your brand from the rooftop. Let us help you surprise and delight them while they help to bring in more new customers from their life circles.

Suggested Campaigns & Tools

  • Exclusive/First Look
  • Post-Trip Review & Ratings
  • Anniversary
  • Social Sharing
  • In-Trip Surprise & Delight
  • Birthday

Reactivate & Win Back

Over time, your subscribers and customers may become disengaged. WhatCounts will help you win back those who have slipped away by sending the right message at the right moment, encouraging them to re-engage with your brand.

Suggested Campaigns & Tools

  • Lapsed/No Purchase
  • Direct Mail Alerts
  • Win-Back
  • Optimized Unsubscribe Process

Data Integration

  • CMS Integrations
  • Reservation System Integration
  • Personalized Transactional Emails
  • Real-Time API

Actionable Analytics

  • List Growth by Source
  • Customer Engagement Segments
  • ROI By Campaign
  • Trends Over Period of Time
  • Aggregate Campaigns Reports
  • Export for Easy Presentation