A picture is worth a thousand words, and it’s important to make sure yours are working when sending emails from Professional Edition. The Media Manager is the place to go for storing and using your email images. Although using the Media Manager is relatively straightforward, we’ll walk through several parts of it including:
- Where to find the media manager
- How to upload photos
- Best practices for organizing the media manager
- How to insert uploaded images into emails
Once you’ve opened the Media Manager page (see above), the page will display all the image files and folders you’ve uploaded onto the platform’s server.
By clicking a folder name, you can view all the files inside it. From there, you can discover the size and type of files inside the folder, as well as rename or delete files.
When you’re ready to upload a new image file into the Media Manager, scroll to the bottom of the page. There’s an area to create a new folder. Before you upload any images, make sure you’re putting them into an already-created folder or else creating a new one for them to live in.
Below the area where you can create a new folder is the place to upload new images.
Click “Choose File.” This will allow you to choose up to 10 images to upload into the Media Manager. When you’ve chosen the files to upload, click the arrow button to the right.
If you have a folder open in the Media Manager during the upload, the images will appear in that folder. If you don’t have a folder open, the image or images will simply be dropped into the main page of the Media Manager.
What are good organizational practices for the Media Manager? Folders are a good place to start. Give each folder a specific name so you can find images easily if you want to reuse them. If a lot of images are stored on the Media Manager home page, you may have to scroll through the entire library to find the image you’re seeking.
Renaming and deleting images and folders is a good idea if you’re not going to use them anymore or they’re stored somewhere else. For example, if you rebranded and saved your old logos on a hard drive, it’s safe to delete them from the Media Manager. Getting rid of old files can help you organize the content you’re working on now.
To delete an image or folder, simply click the X to the furthermost right of each file name.
Renaming a file or folder is just as simple: Click the “re” button, type the new file name, and hit save.
Finally, it’s important to understand how uploaded images in the Media Manager make their way into emails. When you open an email template, choose the image editor button in the top menu.
You must enter the correct URL for where your picture is stored in order for the image to appear. Copy and paste this URL directly from the Media Manager. When you select the image in the Media Manager, the correct URL will display at the top of the page.
If the image isn’t stored in a folder (*tsk, *tsk) just type the name of the image after the server name. Make sure you enter alt text, as well.
If the selected image doesn’t appear in your email when you hit “OK,” check your URL. The Media Manager is case sensitive, and all of the letters and spaces in the URL must match the ones stored in the Media Manager. We strongly recommend not including any spaces in the names of files and folders in the media manager as it may break the URL in some email clients.
There is a way to make the server name reflect your brand instead of the WhatCounts platform. It’s a matter of having your IT team set up a domain with a CNAME record pointing to the WhatCounts Media Manager. At this point, reach out to our IT team to finish setting up your branded URL.
That’s all there is to uploading, organizing, and using images with the Media Manager in Professional Edition. Have questions? Reach out to us and we’ll do our best to help.